Support Center

Go to Dashboard → Billing → Manage subscription to open the billing portal, where you can cancel anytime. Your access continues until the end of the current billing period.

Fees already paid are generally non-refundable, except where required by law. If you were charged in error, contact us within 14 days and we’ll take a look.

No. N3RDY provides probabilistic market intelligence for informational purposes only. Nothing on the platform is a recommendation to buy, sell, or hold any asset — see our Terms of Service.

Forecasts on tradable assets are graded against the real market price at their horizon; everything else falls back to a news-sentiment proxy, which the Track Record page labels explicitly. Every forecast gets a Brier score, and the engine abstains when there isn’t enough signal.

Yes — go to Dashboard → Settings → Privacy to export a copy of your data or permanently delete your account.

Both have a short cooldown to prevent runaway usage (briefings: ~10 minutes; predictions: ~15 minutes). If it’s been longer than that and nothing generated, send us a message below with the approximate time it happened.